Returns & Exchanges

At Björn's Colorado Honey, we take pride in the quality of our small-batch apiary products. Due to the perishable nature of our food items, we offer a 30-day satisfaction guarantee to ensure you are delighted with every jar.

Return Process

• 1.
  Contact Support

  Email our team at support@bjornscoloradohoney.com with your order number and a brief explanation of the issue with your honey or beeswax product.

• 2.
  Provide Documentation

  For items damaged during transit, please include a clear photograph of the packaging and product so we can expedite your replacement or refund.

• 3.
  Review Process

  Our team will review your request within 2 business days to determine if a return shipment is necessary or if a direct credit can be applied.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement jar at no additional cost to you.